Privacy Policy

1. Introduction

RenSams Solutions ApS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rensams.dk or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form or email
• Request a quote for medical equipment
• Subscribe to our newsletter or communications
• Engage with our customer service

This information may include:

• Name and contact information (email address, phone number)
• Company name and business information
• Job title and professional details
• Equipment requirements and specifications
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: Process your inquiries, quotes, and orders for medical equipment
• To communicate: Respond to your questions, send updates, and provide customer support
• To improve our website: Analyze usage patterns to enhance user experience
• To send marketing communications: With your consent, send newsletters and promotional materials
• To comply with legal obligations: Meet regulatory requirements and legal processes
• To protect our business: Prevent fraud, unauthorized access, and other illegal activities

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or to take steps at your request before entering into a contract
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests
• Legal obligation: Processing is necessary for us to comply with the law

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third-party service providers who assist us in operating our website and conducting our business
• Business transfers: In connection with any merger, sale of company assets, or acquisition
• Legal requirements: When required by law or to protect our rights, property, or safety
• With your consent: When you have given us explicit permission to share your information

6. International Data Transfers

As we operate internationally in the medical equipment industry, your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organization
• Right to object: Object to our processing of your personal data
• Right to withdraw consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at info@rensams.dk

9. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

14. Data Protection Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):